Draytek Vigor 2865ac AC1300 Wireless VDSL Router (V2865AC-K)
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Draytek Vigor 2865ac AC1300 Wireless VDSL Router (V2865AC-K)
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£331.20
Draytek Vigor 2865ac AC1300 Wireless VDSL Router (V2865AC-K)
The DrayTek V2865AC-K is an AC1300 Wireless VDSL Router that provides a reliable, flexible, and secure networking solution, that’s ideal for Home Offices, Small Business and Satellite Offices.
DrayTek V2865AC-K Key Features
- VDSL2 (Superfast Fibre) and Gigabit Ethernet WAN Router
- Multi-WAN Gigabit Performance Router with Load-Balancing & Failover
- Up to 950Mbps Firewall Throughput for Ethernet WAN
- 5+1 Gigabit RJ-45 LAN Ports
- Up to 800Mbps VPN Throughput with IPsec acceleration
- 32 LAN-to-LAN & Remote Teleworker VPN Tunnels
- 16 DrayTek SSL VPN or OpenVPN Tunnels
- 4G/LTE with dual-SIMs for second backup telco (‘L’ models)
- AC1300 - 11ac ‘Wave 2’ Dual Band Wireless with Mesh (‘ac’ models)
- 8 LAN Subnets with VLANs (Port-based / 802.1q)
- SPI Firewall and Content Filtering
- Optional VigorCare Available
- Compatible with VigorACS central management platform
DrayTek V2865AC-K - Technical Specifications
Physical Interfaces:
- WAN1: VDSL2 / VDSL2 35b / ADSL2+, RJ-11
- WAN2/LAN Switchable Port: 1x Gigabit Ethernet (1G/100M/10M), RJ-45
- LAN Ports: 5x Gigabit Ethernet (1G/100M/10M), RJ-45
- 2x USB 2.0 Ports for 3G/4G Modem, thermometer or Printer
- or 1x USB 2.0 Port (‘L’ models)
- 2x Removable Wireless antennas (wireless models)
- 2x Removable 4G/LTE Wireless antennas (‘L’ models)
- Wireless On / Off / WPS button
- Recessed Factory Reset button
Performance:
- Router Performance:
- 100 Mb/s Max Sync Rate with VDSL2
-300 Mb/s Max Sync Rate with VDSL2 35b
-950 Mb/s NAT Throughput for Ethernet WAN with Hardware Acceleration
-1.3Gb/s Total Mult-WAN NAT Throughput
-800 Mb/s NAT Throughput per WAN without Hardware Acceleration
-60,000 NAT Sessions - VPN Performance:
- 300 Mb/s IPsec (AES256) VPN Performance
-800 Mb/s Hardware Accelerated IPsec VPN Performance
-130 Mb/s SSL VPN Performance
-Max. 32 Concurrent VPN Tunnels
-Max. 16 Concurrent SSL VPN / OpenVPN Tunnels
WAN Interfaces:
- WAN1: VDSL2 / VDSL2 35b / ADSL2+
- WAN2: Gigabit Ethernet
- WAN3: 2.4GHz Wireless WAN (‘ac’ models)
- WAN4: 5GHz Wireless WAN (‘ac’ models)
- WAN5: 4G/LTE USB Modem (not included)
- or Integrated 4G/LTE Category 6 Modem (‘L’ models only)
- WAN6: 4G/LTE USB Modem (not included)
Internet Connection:
- Load Balancing: IP-based, Session-based
- Hardware Acceleration
- 802.1p/q Multi-VLAN Tagging
- Multi-VLAN/PVC
- 2.4GHz & 5GHz Simultaneous Wireless WAN (‘ac’ models only)
- WAN Active on Demand: Link Failure, Traffi c Threshold
- Connection Detection: PPP, ARP Detect, Ping Detect
- WAN Data Budget
- Dynamic DNS
- DrayDDNS – with automated LetsEncrypt Certifi cates – New!
- Full Feature-set Hardware Acceleration:
- Hardware Accelerated Quality of Service
- Multi-WAN Data Budget
- Traffic Graph & Data Flow Monitor
- Bandwidth Limit - IPv4 Connection Types: PPPoE, PPPoA, MPoA, DHCP, Static IP, PPTP/ L2TP
- IPv6 Connection Types:
- DSL & Ethernet: PPP, DHCPv6, Static IPv6, TSPC, AICCU, 6rd, 6in4 Static Tunnel
- 4G/LTE Modem & USB 4G/LTE Modem: TSPC, AICCU
VDSL & ADSL Features
- BT Infinity Option 1 & Option 2 Compatible
- Compliant with Openreach SIN 498
- Auto Detection of VDSL and ADSL line modes
- Support for G.INP & Vectoring
-
VDSL Standards:
- ITU-T G.993.1 VDSL
- ITU-T G.993.2, G.997.1 VDSL2
- Band Plan: G.998, G.997
- Annex A, Annex B, Annex C
- VDSL2 Profile: 8a, 8b, 8c, 8d, 12a, 12b, 17a, 35b
- OLR, UPBO, DPBO Supported
- US0 Supported
- Loop Diagnostic Mode
- DSL Forum WT-114 -
ADSL Standards:
- ANSI T1.413 Issue2
- ITU-T G.992.1 G.dmt (ADSL)
- ITU-T G.992.2 G.lite
- ITU-T G.992.3 ADSL2
- ITU-T G.992.5 ADSL2+ -
ATM Protocols:
- RFC-2684/RFC-1483 Multiple Protocol over AAL5
- RFC-2516 PPP over Ethernet
- RFC-2364 PPP over AAL5
- Support for RFC4638 for MTU up to 1500
Wireless Features (‘ac’ models)
- AC1300 - 11ac ‘Wave 2’ Dual Band Wireless (‘ac’ models):
- 802.11ac 2x2 wireless access point
- 2.4GHz: 2x2 MIMO with 2 dBi Antenna Gain
- 5GHz: 2x2 MU-MIMO with 4 dBI Antenna Gain
- Backwards Compatible with 802.11a/b/g/n wireless
- Dual-band (2.4/5Ghz) simultaneous wireless
- Up to 866Mbps PHY rate at 80MHz with 5GHz
- Up to 400Mbps PHY rate at 40MHz with 2.4GHz (256-QAM)
- Channel Bandwidth: 20/40MHz for 2.4GHz, 20/40/80MHz for 5GHz
- MU-MIMO
- Tx Beamforming - Mesh Root support with DrayTek VigorAP Mesh Nodes – New! (requires f/w 4.3.0)
- Up to 4 SSIDs per radio band
- Extended 5Ghz Band - Channels 36-48, 52-64, 100-140
- Wireless Optimisation: Airtime Fairness, AP-Assisted Mobility, Band Steering
- Bandwidth Management (Per Station / Per SSID)
- WMM (Wireless MultiMedia)
- WPS - WiFi Protected Setup
- Station Control - Time limited wireless connectivity per Station (e.g. 1 hour)
- EAPOL Key Retry - Disable EAPOL Key Retry to protect unpatched WLAN clients from KRACK
Wireless Security
- WPA2
- WPA3 – New! (requires f/w 4.3.0)
- Pre-Shared Key authentication
- Enterprise 802.1x authentication
- WEP/WPA for Legacy Clients
- Access Control – Blacklist / Whitelist client MAC addresses per SSID
Firewall & Content Filtering
- IP-based or User-based Firewall Policy
- User-based Time Quota
- DoS Attack Defence
- Spoofing Defence
- Content Filtering:
- Application Content Filter
- URL Content Filter
- DNS Keyword Filter
- Web Features
- Web Category Filter (requires GlobalView subscription)
NAT Features
- NAT Port Redirection
- Open Ports
- Port Triggering
- DMZ Host
- UPnP
- ALG (Application Layer Gateway): SIP, RTSP, FTP, H.323
- VPN Pass-Through: PPTP, L2TP, IPsec
LAN Management
- 802.1q Tag-based, Port-based VLAN
- Up to 8 LAN Subnets (NAT or Routing mode selectable per LAN interface)
- Up to 16 VLANs
- DMZ Port
- DHCP Server:
- Multiple IP Subnet
- Custom DHCP Options
- Bind-IP-to-MAC
- DHCP Pool Count up to 1022 addresses for LANs 1-3
- DHCP Pool Count up to 253 addresses for LANs 4-8 - LAN IP Alias
- Wired 802.1x Port Authentication
- Port Mirroring
- Local DNS Server
- Conditional DNS Forwarding
- Hotspot Web Portal
- Hotspot Authentication: Click-Through, Social Login, SMS PIN, Voucher PIN, RADIUS, External Portal Server
Networking Features
- Policy-based Routing: Protocol, IP Address, Port, Domain/Hostname, Country
- High Availability: Active-Standby, Hot-Standby
- DNS Security (DNSSEC)
- Local RADIUS server
- SMB File Sharing (Requires external storage)
- Multicast: IGMP Proxy, IGMP Snooping & Fast Leave, Bonjour
- Routing Features: IPv4 & IPv6 Static Routing, Inter-VLAN Routing, RIP v1/v2/ng, BGP
VPN Features
- Up to 32 active VPN tunnels - including up to 16 SSL VPN or OpenVPN Tunnels
- Up to 16 Hardware Accelerated 800Mb/s IPsec tunnels – New!
- LAN-to-LAN - Dial-In VPN Server & Dial-Out VPN Client
- Teleworker-to-LAN – Dial-In VPN Server
- User Authentication: Local, RADIUS, LDAP, TACACS+, mOTP
- IKE Authentication: Pre-Shared Key and Digital Signature (X.509)
- Encryption: MPPE, DES, 3DES, AES (128/192/256)
- Authentication: SHA-256, SHA-1
- VPN Trunk (Redundancy): Load Balancing, Failover
- Dead Peer Detection (DPD)
- IPsec NAT-Traversal (NAT-T)
- Virtual IP Mapping – Resolve VPN IP subnet/range conflicts
- DHCP over IPsec
- DrayTek VPN Matcher – Connect to a VPN router that’s behind NAT/ CG-NAT - New!
- VPN Protocols:
- IPsec IKEv1, IKEv2, IKEv2 EAP
- IPsec-XAuth
- DrayTek SSL VPN
- OpenVPN
- GRE over IPsec
- PPTP
- L2TP, L2TP over IPsec
Bandwidth Management
- IP-based Bandwidth Limit
- IP-based Session Limit
- User-based Data Quota
- QoS (Quality of Service):
- Classify via TOS, DSCP, 802.1p, IP Address, Service Type
- 4 Priority Queues
- App QoS
- VoIP Prioritization
Management
- Local Service: HTTP, HTTPS, Telnet, SSH, FTP, TR-069
- Config File Export & Import
- Import Config from Vigor 2862
- Auto Backup Config to USB Storage – New!
- Firmware Upgrade via TFTP, HTTP, TR-069
- 2-Level Administration Privilege
- Access Control Features: Access List, Brute Force Protection
- Syslog
- SMS, E-mail Notification Alert
- SNMP: v1, v2c, v3
- Managed by VigorACS:
- Router Central Management Features:
- AP Management: Up to 20 VigorAP access points
- Switch Management: Up to 10 VigorSwitch network switches
- VPN Management: Up to 8 Vigor routers
- DrayTek Mesh: Up to 7 VigorAP access points – New! (requires f/w 4.3.0)
Operating Requirements
- Rack Mountable (Optional Vigor RM1 mounting bracket required)
- Wall or Shelf Mountable with included fittings
- Temperature Operating: 0 °C ~ 45 °C
- Storage: -25 °C ~ 70 °C
- Humidity 10% ~ 90% (non-condensing)
- Power Consumption: 24 watts maximum (‘ac’ model)
- Weight: 620g (‘ac’ model)
- Dimensions: 241mm Width x 165mm Depth x 44mm Height
- Operating Power: DC 12V (via external PSU, supplied)
- Warranty : Two (2) Years RTB
- Power Requirements : 220-240VAC
Box Contents
- Vigor 2865 series router
- Quick Start Guide
- Screws & wall plugs for wall mounting
- 2m Cat-5e RJ-45 Network Cable
- 2x Detachable Wireless LAN Antennas (‘ac’ models)
- 2x Detachable LTE Antennas (‘L’ models)
- 2x 1m LTE Extension Base (‘L’ models)
- DC 12V Power Supply with UK Plug
Please Note: This product is currently on pre-order. For an alternative, pleasee see the V2865-K
Draytek Vigor 2865ac AC1300 Wireless VDSL Router (V2865AC-K)
The DrayTek V2865AC-K is an AC1300 Wireless VDSL Router that provides a reliable, flexible, and secure networking solution, that’s ideal for Home Offices, Small Business and Satellite Offices.
DrayTek V2865AC-K Key Features
- VDSL2 (Superfast Fibre) and Gigabit Ethernet WAN Router
- Multi-WAN Gigabit Performance Router with Load-Balancing & Failover
- Up to 950Mbps Firewall Throughput for Ethernet WAN
- 5+1 Gigabit RJ-45 LAN Ports
- Up to 800Mbps VPN Throughput with IPsec acceleration
- 32 LAN-to-LAN & Remote Teleworker VPN Tunnels
- 16 DrayTek SSL VPN or OpenVPN Tunnels
- 4G/LTE with dual-SIMs for second backup telco (‘L’ models)
- AC1300 - 11ac ‘Wave 2’ Dual Band Wireless with Mesh (‘ac’ models)
- 8 LAN Subnets with VLANs (Port-based / 802.1q)
- SPI Firewall and Content Filtering
- Optional VigorCare Available
- Compatible with VigorACS central management platform
Physical Interfaces:
- WAN1: VDSL2 / VDSL2 35b / ADSL2+, RJ-11
- WAN2/LAN Switchable Port: 1x Gigabit Ethernet (1G/100M/10M), RJ-45
- LAN Ports: 5x Gigabit Ethernet (1G/100M/10M), RJ-45
- 2x USB 2.0 Ports for 3G/4G Modem, thermometer or Printer
- or 1x USB 2.0 Port (‘L’ models)
- 2x Removable Wireless antennas (wireless models)
- 2x Removable 4G/LTE Wireless antennas (‘L’ models)
- Wireless On / Off / WPS button
- Recessed Factory Reset button
Performance:
- Router Performance:
- 100 Mb/s Max Sync Rate with VDSL2
-300 Mb/s Max Sync Rate with VDSL2 35b
-950 Mb/s NAT Throughput for Ethernet WAN with Hardware Acceleration
-1.3Gb/s Total Mult-WAN NAT Throughput
-800 Mb/s NAT Throughput per WAN without Hardware Acceleration
-60,000 NAT Sessions - VPN Performance:
- 300 Mb/s IPsec (AES256) VPN Performance
-800 Mb/s Hardware Accelerated IPsec VPN Performance
-130 Mb/s SSL VPN Performance
-Max. 32 Concurrent VPN Tunnels
-Max. 16 Concurrent SSL VPN / OpenVPN Tunnels
WAN Interfaces:
- WAN1: VDSL2 / VDSL2 35b / ADSL2+
- WAN2: Gigabit Ethernet
- WAN3: 2.4GHz Wireless WAN (‘ac’ models)
- WAN4: 5GHz Wireless WAN (‘ac’ models)
- WAN5: 4G/LTE USB Modem (not included)
- or Integrated 4G/LTE Category 6 Modem (‘L’ models only)
- WAN6: 4G/LTE USB Modem (not included)
Internet Connection:
- Load Balancing: IP-based, Session-based
- Hardware Acceleration
- 802.1p/q Multi-VLAN Tagging
- Multi-VLAN/PVC
- 2.4GHz & 5GHz Simultaneous Wireless WAN (‘ac’ models only)
- WAN Active on Demand: Link Failure, Traffi c Threshold
- Connection Detection: PPP, ARP Detect, Ping Detect
- WAN Data Budget
- Dynamic DNS
- DrayDDNS – with automated LetsEncrypt Certifi cates – New!
- Full Feature-set Hardware Acceleration:
- Hardware Accelerated Quality of Service
- Multi-WAN Data Budget
- Traffic Graph & Data Flow Monitor
- Bandwidth Limit - IPv4 Connection Types: PPPoE, PPPoA, MPoA, DHCP, Static IP, PPTP/ L2TP
- IPv6 Connection Types:
- DSL & Ethernet: PPP, DHCPv6, Static IPv6, TSPC, AICCU, 6rd, 6in4 Static Tunnel
- 4G/LTE Modem & USB 4G/LTE Modem: TSPC, AICCU
VDSL & ADSL Features
- BT Infinity Option 1 & Option 2 Compatible
- Compliant with Openreach SIN 498
- Auto Detection of VDSL and ADSL line modes
- Support for G.INP & Vectoring
-
VDSL Standards:
- ITU-T G.993.1 VDSL
- ITU-T G.993.2, G.997.1 VDSL2
- Band Plan: G.998, G.997
- Annex A, Annex B, Annex C
- VDSL2 Profile: 8a, 8b, 8c, 8d, 12a, 12b, 17a, 35b
- OLR, UPBO, DPBO Supported
- US0 Supported
- Loop Diagnostic Mode
- DSL Forum WT-114 -
ADSL Standards:
- ANSI T1.413 Issue2
- ITU-T G.992.1 G.dmt (ADSL)
- ITU-T G.992.2 G.lite
- ITU-T G.992.3 ADSL2
- ITU-T G.992.5 ADSL2+ -
ATM Protocols:
- RFC-2684/RFC-1483 Multiple Protocol over AAL5
- RFC-2516 PPP over Ethernet
- RFC-2364 PPP over AAL5
- Support for RFC4638 for MTU up to 1500
Wireless Features (‘ac’ models)
- AC1300 - 11ac ‘Wave 2’ Dual Band Wireless (‘ac’ models):
- 802.11ac 2x2 wireless access point
- 2.4GHz: 2x2 MIMO with 2 dBi Antenna Gain
- 5GHz: 2x2 MU-MIMO with 4 dBI Antenna Gain
- Backwards Compatible with 802.11a/b/g/n wireless
- Dual-band (2.4/5Ghz) simultaneous wireless
- Up to 866Mbps PHY rate at 80MHz with 5GHz
- Up to 400Mbps PHY rate at 40MHz with 2.4GHz (256-QAM)
- Channel Bandwidth: 20/40MHz for 2.4GHz, 20/40/80MHz for 5GHz
- MU-MIMO
- Tx Beamforming - Mesh Root support with DrayTek VigorAP Mesh Nodes – New! (requires f/w 4.3.0)
- Up to 4 SSIDs per radio band
- Extended 5Ghz Band - Channels 36-48, 52-64, 100-140
- Wireless Optimisation: Airtime Fairness, AP-Assisted Mobility, Band Steering
- Bandwidth Management (Per Station / Per SSID)
- WMM (Wireless MultiMedia)
- WPS - WiFi Protected Setup
- Station Control - Time limited wireless connectivity per Station (e.g. 1 hour)
- EAPOL Key Retry - Disable EAPOL Key Retry to protect unpatched WLAN clients from KRACK
Wireless Security
- WPA2
- WPA3 – New! (requires f/w 4.3.0)
- Pre-Shared Key authentication
- Enterprise 802.1x authentication
- WEP/WPA for Legacy Clients
- Access Control – Blacklist / Whitelist client MAC addresses per SSID
Firewall & Content Filtering
- IP-based or User-based Firewall Policy
- User-based Time Quota
- DoS Attack Defence
- Spoofing Defence
- Content Filtering:
- Application Content Filter
- URL Content Filter
- DNS Keyword Filter
- Web Features
- Web Category Filter (requires GlobalView subscription)
NAT Features
- NAT Port Redirection
- Open Ports
- Port Triggering
- DMZ Host
- UPnP
- ALG (Application Layer Gateway): SIP, RTSP, FTP, H.323
- VPN Pass-Through: PPTP, L2TP, IPsec
LAN Management
- 802.1q Tag-based, Port-based VLAN
- Up to 8 LAN Subnets (NAT or Routing mode selectable per LAN interface)
- Up to 16 VLANs
- DMZ Port
- DHCP Server:
- Multiple IP Subnet
- Custom DHCP Options
- Bind-IP-to-MAC
- DHCP Pool Count up to 1022 addresses for LANs 1-3
- DHCP Pool Count up to 253 addresses for LANs 4-8 - LAN IP Alias
- Wired 802.1x Port Authentication
- Port Mirroring
- Local DNS Server
- Conditional DNS Forwarding
- Hotspot Web Portal
- Hotspot Authentication: Click-Through, Social Login, SMS PIN, Voucher PIN, RADIUS, External Portal Server
Networking Features
- Policy-based Routing: Protocol, IP Address, Port, Domain/Hostname, Country
- High Availability: Active-Standby, Hot-Standby
- DNS Security (DNSSEC)
- Local RADIUS server
- SMB File Sharing (Requires external storage)
- Multicast: IGMP Proxy, IGMP Snooping & Fast Leave, Bonjour
- Routing Features: IPv4 & IPv6 Static Routing, Inter-VLAN Routing, RIP v1/v2/ng, BGP
VPN Features
- Up to 32 active VPN tunnels - including up to 16 SSL VPN or OpenVPN Tunnels
- Up to 16 Hardware Accelerated 800Mb/s IPsec tunnels – New!
- LAN-to-LAN - Dial-In VPN Server & Dial-Out VPN Client
- Teleworker-to-LAN – Dial-In VPN Server
- User Authentication: Local, RADIUS, LDAP, TACACS+, mOTP
- IKE Authentication: Pre-Shared Key and Digital Signature (X.509)
- Encryption: MPPE, DES, 3DES, AES (128/192/256)
- Authentication: SHA-256, SHA-1
- VPN Trunk (Redundancy): Load Balancing, Failover
- Dead Peer Detection (DPD)
- IPsec NAT-Traversal (NAT-T)
- Virtual IP Mapping – Resolve VPN IP subnet/range conflicts
- DHCP over IPsec
- DrayTek VPN Matcher – Connect to a VPN router that’s behind NAT/ CG-NAT - New!
- VPN Protocols:
- IPsec IKEv1, IKEv2, IKEv2 EAP
- IPsec-XAuth
- DrayTek SSL VPN
- OpenVPN
- GRE over IPsec
- PPTP
- L2TP, L2TP over IPsec
Bandwidth Management
- IP-based Bandwidth Limit
- IP-based Session Limit
- User-based Data Quota
- QoS (Quality of Service):
- Classify via TOS, DSCP, 802.1p, IP Address, Service Type
- 4 Priority Queues
- App QoS
- VoIP Prioritization
Management
- Local Service: HTTP, HTTPS, Telnet, SSH, FTP, TR-069
- Config File Export & Import
- Import Config from Vigor 2862
- Auto Backup Config to USB Storage – New!
- Firmware Upgrade via TFTP, HTTP, TR-069
- 2-Level Administration Privilege
- Access Control Features: Access List, Brute Force Protection
- Syslog
- SMS, E-mail Notification Alert
- SNMP: v1, v2c, v3
- Managed by VigorACS:
- Router Central Management Features:
- AP Management: Up to 20 VigorAP access points
- Switch Management: Up to 10 VigorSwitch network switches
- VPN Management: Up to 8 Vigor routers
- DrayTek Mesh: Up to 7 VigorAP access points – New! (requires f/w 4.3.0)
Operating Requirements
- Rack Mountable (Optional Vigor RM1 mounting bracket required)
- Wall or Shelf Mountable with included fittings
- Temperature Operating: 0 °C ~ 45 °C
- Storage: -25 °C ~ 70 °C
- Humidity 10% ~ 90% (non-condensing)
- Power Consumption: 24 watts maximum (‘ac’ model)
- Weight: 620g (‘ac’ model)
- Dimensions: 241mm Width x 165mm Depth x 44mm Height
- Operating Power: DC 12V (via external PSU, supplied)
- Warranty : Two (2) Years RTB
- Power Requirements : 220-240VAC
Box Contents
- Vigor 2865 series router
- Quick Start Guide
- Screws & wall plugs for wall mounting
- 2m Cat-5e RJ-45 Network Cable
- 2x Detachable Wireless LAN Antennas (‘ac’ models)
- 2x Detachable LTE Antennas (‘L’ models)
- 2x 1m LTE Extension Base (‘L’ models)
- DC 12V Power Supply with UK Plug
Understanding Our Returns and Refunds Policy
Easy Returns for Your Convenience
At our company, we believe that shopping should be hassle-free. This is why we have made our returns and refunds process as easy as possible. If you receive a product that doesn’t meet your expectations or is defective, you can return it within 30 days for a full refund. Our team is always here to assist you, so you don’t have to worry about complicated steps when returning an item.
Refund Process Made Simple
Once we receive your returned item, we initiate the refund process immediately. Typically, refunds are processed within 5-7 business days. However, there might be variations due to your bank's policies. We understand that getting your money back promptly is essential, which is why we prioritize quick refunds. Because of this efficiency, customers can trust that their satisfaction is our highest priority.
Customer Support for Returns and Refunds
If you have questions about our returns and refunds, our customer support team is always ready to help. You can reach out via email or phone for assistance with your return. We want you to feel confident when making a purchase, and knowing that we value customer support makes the process smoother. So, don’t hesitate to contact us if you need clarification or help!
