Grandstream UCM6304 IP PBX
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Grandstream UCM6304 - Technical Specifications
Grandstream UCM6304 IP PBX
Available:In Stock
- Category:ALL PRODUCTS,Best selling products,Grandstream IP PBX,Intel: Revolutionizing Computing Technology,IP PBXS,New products
£725.52
Grandstream UCM6304 IP PBX
The Grandstream UCM6304 allows businesses to build powerful and scalable unified communication and collaboration solutions. This series of IP PBXs provide a platform that unifies all business communication on one centralised network, including voice, video calling, video conferencing, video surveillance, web meetings, data, analytics, mobility, facility access, intercoms and more. The UCM6300 series supports up to 3000 users and includes a built-in web meetings and video conferencing solution that allows employees to connect from the desktop, mobile, GVC series devices and IP phones. It can be paired with the UCM6300 ecosystem to offer a hybrid platform that combines the control of an on-premise IP PBX with the remote access of a cloud solution.
Grandstream UCM6304 Key Features
- Supports up to 2000 users and up to 300 concurrent calls
- Zero configuration provisioning of Grandstream SIP endpoints
- Built-in conferencing & meetings platform; supports desktop, Wave app, and SIP endpoints
- Wave for Android, iOS, Chrome and Firefox browsers allows communication with all UCM6300 users & solutions
- API available for third-party integrations, including CRM and PMS platforms
- Advanced security protection with secure boot, unique certificate and random default password to protect calls and accounts
- Three Gigabit auto-sensing RJ45 network ports with integrated PoE+ and support NAT router
- Automated NAT firewall traversal service facilitates secure remote connections
- Supports Full-Band Opus voice codec and H.264/H.263/ H.263+/H.265/VP8 video codec, jitter resilience up to 50% packet loss
- Compatible with GDMS for cloud setup, management and monitoring
- Based on Asterisk* version 16 open source telephony operating system
The UCM6300 ecosystem consists of the Wave app for web and mobile, which provides a hub for collaborting remotely, and UCM RemoteConnect, a cloud NAT traversal service for ensuring secure remote connections. The UCM6300 series also offers cloud setup and management through GDMS and an API for integration with third-party platforms. By offering a high-end unified communications and collaboration solution packed with a suite of mobility, security, meeting and collaboration tools, the UCM6300 series provides a powerful platform for any organisation.
Grandstream UCM6304 - Technical Specifications
Analog Telephone FXS Ports
- 4 RJ11 Port
- All ports have lifeline capability in case of power outage
PSTN Line FXO Ports
- 4 RJ11 Port
- All ports have lifeline capability in case of power outage
Network Interfaces
- Three self-adaptive Gigabit ports (switched, routed or dual mode) with PoE+
NAT Router
- Yes (supports router mode and switch mode)
Peripheral Ports
- 2*USB 3.0
- 1*SD card interface
LED Indicators
- Power 1/2
- FXS
- FXO
- LAN
- WAN
- Heartbeat
LCD Display
- 128x32 dot matrix graphic LCD with DOWN and OK buttons
Reset Switch
- Yes, long press for factory reset and short press for reboot
Voice-over-Packet Capabilities
- LEC with NLP Packetized Voice Protocol Unit
- 128ms-tail-length carrier grade Line Echo Cancellation
- Dynamic Jitter Buffer
- Modem detection & auto-switch to G.711
- NetEQ
- FEC 2.0
- Jitter resilience up to 50% audio packet loss
Voice and Fax Codecs
- Opus, G.711 A-law/U-law, G.722, G722.1 G722.1C, G.723.1 5.3K/6.3K, G.726-32, G.729A/B, iLBC, GSM; T.38
Video Codecs
- H.264, H.263, H263+, H.265, VP8
QoS
- Layer 2 QoS (802.1Q, 802.1p) and Layer 3 (ToS, DiffServ, MPLS) QoS
API
- Full API available for third-party platform and application integration
Telephony Operating System
- Based on Asterisk version 16
DTMF Methods
- In-band audio, RFC2833, and SIP INFO
Provisioning Protocol & Plug-and-Play
- Mass provisioning using AES encrypted XML configuration file, auto-discovery & auto-provisioning of Grandstream IP endpoints via ZeroConfig (DHCP Option 66 multicast SIP SUBSCRIBE mDNS), eventlist between local and remote trunk
Network Protocols
- TCP/UDP/IP, RTP/RTCP, ICMP, ARP, DNS, DDNS, DHCP, NTP, TFTP, SSH, HTTP/HTTPS, PPPoE, STUN, SRTP, TLS, LDAP, HDLC, HDLC-ETH, PPP, Frame Relay (pending), IPv6, OpenVPN®
Disconnect Methods
- Busy/Congestion/Howl Tone, Polarity Reversal, Hook Flash Timing, Loop Current Disconnect
Media Encryption
- SRTP, TLS, HTTPS, SSH, 802.1X
Universal Power Supply
- 2x DC 12V Power Jack
- Input: 100~240VAC, 50/60Hz
- Output: DC 12V, 2A
Dimensions
- 485mm(L) x 187.2mm(W) x 46.2mm(H)
Weight
- Unit Weight: 2490g
- Package Weight: 3260g
Temperature & Humidity
- Operating: 32 - 113ºF / 0 ~ 45ºC, Humidity 10 - 90% (non-condensing)
- Storage: 14 - 140ºF / -10 ~ 60ºC, Humidity 10 - 90% (non-condensing)
Mounting
- Rack mount & Desktop
Multi-Language Support
- Web UI: English, Simplified Chinese, Traditional Chinese, Spanish, French, Portuguese, German, Russian, Italian, Polish, Czech, Turkish
- Customisable IVR/voice prompts: English, Chinese, British English, German, Spanish, Greek, French, Italian, Dutch, Polish, Portuguese, Russian, Swedish, Turkish, Hebrew, Arabic, Nederlands
- Customisable language pack to support any other languages
Caller ID
- Bellcore/Telcordia, ETSI-FSK, ETSI-DTMF, SIN 227 – BT, NTT
Polarity Reversal/Wink
- Yes, with enable/disable option upon call establishment and termination
Call Center
- Multiple configurable call queues, automatic call distribution (ACD) based on agent skills/availability/ work-load, in-queue announcement
Customisable Auto Attendant
- Up to 5 layers of IVR (Interactive Voice Response) in multiple languages
Maximum Call Capacity
- Users: 2000
- Concurrent calls (G.711): 300
- Max concurrent SRTP calls (G.711): 200
Maximum Attendees of Conference Bridges
- 4 Video Conference rooms and up to 40 parties with 1080p, assuming 4 video feeds + 1 screen sharing (H.264 & G.711)
- Voice Conference: Up to 200 parties (G.711)
Wave Mobile App
- Allows Android & iOS users to join UCM-hosted meetings & communicate with other users/solutions registered to the UCM6300
Call Features
- Call park, call forward, call transfer, call waiting, caller ID, call record, call history, ringtone, IVR, music on hold, call routes, DID, DOD, DND, DISA, ring group, ring simultaneously, time schedule, PIN groups, call queue, pickup group, paging/intercom, voicemail, call wakeup, SCA, BLF, voicemail to email, fax to email, speed dial, call back, dial by name, emergency call, call follow me, blacklist/whitelist, voice conference, video conference, eventlist, feature codes, busy camp-on/ call completion, voice control
Firmware Upgrade
- Supported by Grandstream Device Management System (GDMS), a zero-touch cloud provisioning and management system, It provides a centralized interface to provision, manage, monitor and troubleshoot Grandstream products
Compliance
- FCC: Part 15 (CFR 47) Class B, Part 68
- CE: EN 55032, EN 55035, EN 61000-3-2, EN 61000-3-3, EN 62368-1, ETSI ES 203 021, ITU-T K.21
- IC: ICES-003, CS-03 Part I Issue 9
- RCM: AS/NZS CISPR 32, AS/NZS 62368.1, AS/CA S002, AS/CA S003.1/.2
- Power adapter: UL 60950-1 or UL 62368-1
Grandstream UCM6304 IP PBX
The Grandstream UCM6304 allows businesses to build powerful and scalable unified communication and collaboration solutions. This series of IP PBXs provide a platform that unifies all business communication on one centralised network, including voice, video calling, video conferencing, video surveillance, web meetings, data, analytics, mobility, facility access, intercoms and more. The UCM6300 series supports up to 3000 users and includes a built-in web meetings and video conferencing solution that allows employees to connect from the desktop, mobile, GVC series devices and IP phones. It can be paired with the UCM6300 ecosystem to offer a hybrid platform that combines the control of an on-premise IP PBX with the remote access of a cloud solution.
Grandstream UCM6304 Key Features
- Supports up to 2000 users and up to 300 concurrent calls
- Zero configuration provisioning of Grandstream SIP endpoints
- Built-in conferencing & meetings platform; supports desktop, Wave app, and SIP endpoints
- Wave for Android, iOS, Chrome and Firefox browsers allows communication with all UCM6300 users & solutions
- API available for third-party integrations, including CRM and PMS platforms
- Advanced security protection with secure boot, unique certificate and random default password to protect calls and accounts
- Three Gigabit auto-sensing RJ45 network ports with integrated PoE+ and support NAT router
- Automated NAT firewall traversal service facilitates secure remote connections
- Supports Full-Band Opus voice codec and H.264/H.263/ H.263+/H.265/VP8 video codec, jitter resilience up to 50% packet loss
- Compatible with GDMS for cloud setup, management and monitoring
- Based on Asterisk* version 16 open source telephony operating system
Grandstream UCM6304 - Technical Specifications
Analog Telephone FXS Ports
- 4 RJ11 Port
- All ports have lifeline capability in case of power outage
PSTN Line FXO Ports
- 4 RJ11 Port
- All ports have lifeline capability in case of power outage
Network Interfaces
- Three self-adaptive Gigabit ports (switched, routed or dual mode) with PoE+
NAT Router
- Yes (supports router mode and switch mode)
Peripheral Ports
- 2*USB 3.0
- 1*SD card interface
LED Indicators
- Power 1/2
- FXS
- FXO
- LAN
- WAN
- Heartbeat
LCD Display
- 128x32 dot matrix graphic LCD with DOWN and OK buttons
Reset Switch
- Yes, long press for factory reset and short press for reboot
Voice-over-Packet Capabilities
- LEC with NLP Packetized Voice Protocol Unit
- 128ms-tail-length carrier grade Line Echo Cancellation
- Dynamic Jitter Buffer
- Modem detection & auto-switch to G.711
- NetEQ
- FEC 2.0
- Jitter resilience up to 50% audio packet loss
Voice and Fax Codecs
- Opus, G.711 A-law/U-law, G.722, G722.1 G722.1C, G.723.1 5.3K/6.3K, G.726-32, G.729A/B, iLBC, GSM; T.38
Video Codecs
- H.264, H.263, H263+, H.265, VP8
QoS
- Layer 2 QoS (802.1Q, 802.1p) and Layer 3 (ToS, DiffServ, MPLS) QoS
API
- Full API available for third-party platform and application integration
Telephony Operating System
- Based on Asterisk version 16
DTMF Methods
- In-band audio, RFC2833, and SIP INFO
Provisioning Protocol & Plug-and-Play
- Mass provisioning using AES encrypted XML configuration file, auto-discovery & auto-provisioning of Grandstream IP endpoints via ZeroConfig (DHCP Option 66 multicast SIP SUBSCRIBE mDNS), eventlist between local and remote trunk
Network Protocols
- TCP/UDP/IP, RTP/RTCP, ICMP, ARP, DNS, DDNS, DHCP, NTP, TFTP, SSH, HTTP/HTTPS, PPPoE, STUN, SRTP, TLS, LDAP, HDLC, HDLC-ETH, PPP, Frame Relay (pending), IPv6, OpenVPN®
Disconnect Methods
- Busy/Congestion/Howl Tone, Polarity Reversal, Hook Flash Timing, Loop Current Disconnect
Media Encryption
- SRTP, TLS, HTTPS, SSH, 802.1X
Universal Power Supply
- 2x DC 12V Power Jack
- Input: 100~240VAC, 50/60Hz
- Output: DC 12V, 2A
Dimensions
- 485mm(L) x 187.2mm(W) x 46.2mm(H)
Weight
- Unit Weight: 2490g
- Package Weight: 3260g
Temperature & Humidity
- Operating: 32 - 113ºF / 0 ~ 45ºC, Humidity 10 - 90% (non-condensing)
- Storage: 14 - 140ºF / -10 ~ 60ºC, Humidity 10 - 90% (non-condensing)
Mounting
- Rack mount & Desktop
Multi-Language Support
- Web UI: English, Simplified Chinese, Traditional Chinese, Spanish, French, Portuguese, German, Russian, Italian, Polish, Czech, Turkish
- Customisable IVR/voice prompts: English, Chinese, British English, German, Spanish, Greek, French, Italian, Dutch, Polish, Portuguese, Russian, Swedish, Turkish, Hebrew, Arabic, Nederlands
- Customisable language pack to support any other languages
Caller ID
- Bellcore/Telcordia, ETSI-FSK, ETSI-DTMF, SIN 227 – BT, NTT
Polarity Reversal/Wink
- Yes, with enable/disable option upon call establishment and termination
Call Center
- Multiple configurable call queues, automatic call distribution (ACD) based on agent skills/availability/ work-load, in-queue announcement
Customisable Auto Attendant
- Up to 5 layers of IVR (Interactive Voice Response) in multiple languages
Maximum Call Capacity
- Users: 2000
- Concurrent calls (G.711): 300
- Max concurrent SRTP calls (G.711): 200
Maximum Attendees of Conference Bridges
- 4 Video Conference rooms and up to 40 parties with 1080p, assuming 4 video feeds + 1 screen sharing (H.264 & G.711)
- Voice Conference: Up to 200 parties (G.711)
Wave Mobile App
- Allows Android & iOS users to join UCM-hosted meetings & communicate with other users/solutions registered to the UCM6300
Call Features
- Call park, call forward, call transfer, call waiting, caller ID, call record, call history, ringtone, IVR, music on hold, call routes, DID, DOD, DND, DISA, ring group, ring simultaneously, time schedule, PIN groups, call queue, pickup group, paging/intercom, voicemail, call wakeup, SCA, BLF, voicemail to email, fax to email, speed dial, call back, dial by name, emergency call, call follow me, blacklist/whitelist, voice conference, video conference, eventlist, feature codes, busy camp-on/ call completion, voice control
Firmware Upgrade
- Supported by Grandstream Device Management System (GDMS), a zero-touch cloud provisioning and management system, It provides a centralized interface to provision, manage, monitor and troubleshoot Grandstream products
Compliance
- FCC: Part 15 (CFR 47) Class B, Part 68
- CE: EN 55032, EN 55035, EN 61000-3-2, EN 61000-3-3, EN 62368-1, ETSI ES 203 021, ITU-T K.21
- IC: ICES-003, CS-03 Part I Issue 9
- RCM: AS/NZS CISPR 32, AS/NZS 62368.1, AS/CA S002, AS/CA S003.1/.2
- Power adapter: UL 60950-1 or UL 62368-1
Understanding Our Returns and Refunds Policy
Easy Returns for Your Convenience
At our company, we believe that shopping should be hassle-free. This is why we have made our returns and refunds process as easy as possible. If you receive a product that doesn’t meet your expectations or is defective, you can return it within 30 days for a full refund. Our team is always here to assist you, so you don’t have to worry about complicated steps when returning an item.
Refund Process Made Simple
Once we receive your returned item, we initiate the refund process immediately. Typically, refunds are processed within 5-7 business days. However, there might be variations due to your bank's policies. We understand that getting your money back promptly is essential, which is why we prioritize quick refunds. Because of this efficiency, customers can trust that their satisfaction is our highest priority.
Customer Support for Returns and Refunds
If you have questions about our returns and refunds, our customer support team is always ready to help. You can reach out via email or phone for assistance with your return. We want you to feel confident when making a purchase, and knowing that we value customer support makes the process smoother. So, don’t hesitate to contact us if you need clarification or help!
