Polycom VVX 311 Gigabit Business Media Phone (VVX311)
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Polycom VVX 311 Gigabit Business Media Phone
The Polycom VVX 311 brings high-quality, cost-effective solutions to any environment through advanced unified communications (UC) features.
Polycom VVX311 Key Features
- Up to 6 SIP accounts
- Backlit graphical display: 208x104
- PoE (Power over Ethernet)
- Enhanced processor and memory over the VVX 310
- 2 Gigabit Ethernet Ports
- HD Voice
- RJ9 Headset Port4-way navigation keys
- Supports VVX Key Expansion Modules
User interface features
- 3.2 in Backlit 8-level Grayscale graphical LCD (208 x 104) resolution
- Voicemail support1
- WebKit-based browser
- Adjustable base height
- Unicode UTF-8 character support.
Multilingual user interface including
Chinese, Danish, Dutch, English (Canada/
US/UK), French, German, Italian,
Japanese, Korean, Norwegian, Polish,
Portuguese, Russian, Slovenian, Spanish,
and Swedish
Audio Features
- Polycom® HD Voice™ technology delivers life-like voice quality for each audio patch handset, the hands-free speakerphone, and the optional headset2
- Polycom® Acoustic Clarity™ technology providing full-duplex conversations, acoustic echo cancellation and background noise suppression - Type 1 compliant (IEEE 1329 full duplex)
- Frequency response – 150 Hz – 7 kHz for handset, optional headset and hands-free speakerphone modes
- Codecs: G.711 (A-law and μ-law), G.729AB, G.722, G.722.1, iLBC
- Individual volume settings with visual feedback for each audio path
- Voice activity detection
- Comfort noise generation
- DTMF tone generation (RFC 2833 and in-band)
- Low-delay audio packet transmission
- Adaptive jitter buffers
- Packet loss concealment
Headset and handset compatibility
- Dedicated RJ-9 headset port
- Hearing aid compatibility to ITU-T P.370 and TIA 504A standards
- Compliant with ADA Section 508 Subpart B 1194.23 (all)
- Hearing aid compatible (HAC) handset for magnetic coupling to hearing aids
- Compatible with commercially available TTY adapter equipment
Call handling features1
- 6 lines (programmable line keys)
- Shared call/bridged line appearance
- Busy Lamp Field (BLF)
- Flexible line appearance (1 or more line keys can be assigned for each line extension)
- Distinctive incoming call treatment/ call waiting
- Call timer and call waiting
- Call transfer, hold, divert (forward), pickup
- Called, calling, connected party information
- Local 3-way audio conferencing
- 1-touch speed dial, redial
- Remote missed call notification
- Do not disturb function
- Electronic hook switch capable
- Local configurable digit map/dial plan
Open application platform
- WebKit-enabled full browser that supports HTML5, CSS, SSL security, and JavaScript
- Supports Polycom Apps SDK and API for third-party business and personal applications
- Bundled with Polycom UC Software:
- Corporate directory access using LDAP Visual Conference Management
Network and Provisioning
- SIP Protocol Support
- SDP
- IETF SIP (RFC 3261 and companion RFCs)
- Two-port Ethernet switch
- 10/100Base-TX across LAN and PC ports (VVX 300)
- 1000Base-TX available on VVX 310
- Conforms to IEEE802.3-2005 (Clause 40) for Physical media attachment - Conforms to IEEE802.3-2002 (Clause 28) for link partner auto-negotiation
- Manual or dynamic host configuration protocol (DHCP) network setup
- Time and date synchronization using SNTP
- FTP/TFTP/HTTP/HTTPS server-based central provisioning for mass deployments
- Provisioning and call server redundancy supported1
- QoS Support – IEEE 802.1p/Q tagging (VLAN), Layer 3 TOS, and DHCP
- VLAN - CDP, DHCP VLAN discovery, LLDP-MED for VLAN discovery
- Network address translation support for static configuration and “keep-alive” SIP signalling - RTCP and RTP support
- Event logging
- Syslog
- Hardware diagnostics
- Status and statistics reporting
- IPv4
- TCP
- UDP
- DNS-SRV
Security
- 802.1X authentication and EAPOL media encryption via SRTP
- Transport layer security
- Encrypted configuration files
- Digest authentication
- Password login
- Support for URL syntax with password for boot server address
- HTTPS secure provisioning
- Support for signed software executables
Power
- Built-in auto sensing IEEE 802.3af Power over Ethernet (Class 2)
- External Universal AC adapter (optional), 48VDC 0.3A
Approvals
- FCC Part 15 (CFR 47) Class B
- ICES-003 Class B
- EN55022 Class B
- CISPR22 Class B
- VCCI Class B
- EN55024
- EN61000-3-2; EN61000-3-3
- NZ Telepermit
- Korea KC3
- UAE TRA4
- Russia CU4
- Brazil ANATEL4
- Australia RCMOHS compliant
- RoHS compliant
Safety
- UL 60950-1
- CE Mark
- CAN/CSA C22.2 No 60950-1
- EN 60950-1
- IEC 60950-1
- AS/NZS 60950-1
- ICASA (add)
- CITC
Operating conditions
- Temperature: 0 to 40°C (+32 to 104°F)
- Relative Humidity: 5% to 95%, noncondensing
Storage Temperature
- -40 to +70°C (-40 to +160°F)
Polycom VVX 300 comes with:
- VVX 300 console
- Handset with handset cord
- Network (LAN) Cable - CAT-5E
- Quick Start Guide
- A ferrite clamp is included in the box
- Open Source OFFER is included in the box
Size
- 7.5 x 6 x 7 in (19 x 15 x 18 cm) (W x H x D)
Weight
- Unit weight: 2.0 lbs (0.9 kg)
Unit box dimensions
- 11.4 x 7.9 x 3.5 in (29 x 20 x 9 cm)
- 3.1 lbs (1.4 kg)
Polycom VVX 311 Gigabit Business Media Phone
The Polycom VVX 311 brings high-quality, cost-effective solutions to any environment through advanced unified communications (UC) features.
Polycom VVX311 Key Features
- Up to 6 SIP accounts
- Backlit graphical display: 208x104
- PoE (Power over Ethernet)
- Enhanced processor and memory over the VVX 310
- 2 Gigabit Ethernet Ports
- HD Voice
- RJ9 Headset Port4-way navigation keys
- Supports VVX Key Expansion Modules
Polycom VVX311 - Technical Specifications
User interface features
- 3.2 in Backlit 8-level Grayscale graphical LCD (208 x 104) resolution
- Voicemail support1
- WebKit-based browser
- Adjustable base height
- Unicode UTF-8 character support.
Multilingual user interface including
Chinese, Danish, Dutch, English (Canada/
US/UK), French, German, Italian,
Japanese, Korean, Norwegian, Polish,
Portuguese, Russian, Slovenian, Spanish,
and Swedish
Audio Features
- Polycom® HD Voice™ technology delivers life-like voice quality for each audio patch handset, the hands-free speakerphone, and the optional headset2
- Polycom® Acoustic Clarity™ technology providing full-duplex conversations, acoustic echo cancellation and background noise suppression - Type 1 compliant (IEEE 1329 full duplex)
- Frequency response – 150 Hz – 7 kHz for handset, optional headset and hands-free speakerphone modes
- Codecs: G.711 (A-law and μ-law), G.729AB, G.722, G.722.1, iLBC
- Individual volume settings with visual feedback for each audio path
- Voice activity detection
- Comfort noise generation
- DTMF tone generation (RFC 2833 and in-band)
- Low-delay audio packet transmission
- Adaptive jitter buffers
- Packet loss concealment
Headset and handset compatibility
- Dedicated RJ-9 headset port
- Hearing aid compatibility to ITU-T P.370 and TIA 504A standards
- Compliant with ADA Section 508 Subpart B 1194.23 (all)
- Hearing aid compatible (HAC) handset for magnetic coupling to hearing aids
- Compatible with commercially available TTY adapter equipment
Call handling features1
- 6 lines (programmable line keys)
- Shared call/bridged line appearance
- Busy Lamp Field (BLF)
- Flexible line appearance (1 or more line keys can be assigned for each line extension)
- Distinctive incoming call treatment/ call waiting
- Call timer and call waiting
- Call transfer, hold, divert (forward), pickup
- Called, calling, connected party information
- Local 3-way audio conferencing
- 1-touch speed dial, redial
- Remote missed call notification
- Do not disturb function
- Electronic hook switch capable
- Local configurable digit map/dial plan
Open application platform
- WebKit-enabled full browser that supports HTML5, CSS, SSL security, and JavaScript
- Supports Polycom Apps SDK and API for third-party business and personal applications
- Bundled with Polycom UC Software:
- Corporate directory access using LDAP Visual Conference Management
Network and Provisioning
- SIP Protocol Support
- SDP
- IETF SIP (RFC 3261 and companion RFCs)
- Two-port Ethernet switch
- 10/100Base-TX across LAN and PC ports (VVX 300)
- 1000Base-TX available on VVX 310
- Conforms to IEEE802.3-2005 (Clause 40) for Physical media attachment - Conforms to IEEE802.3-2002 (Clause 28) for link partner auto-negotiation
- Manual or dynamic host configuration protocol (DHCP) network setup
- Time and date synchronization using SNTP
- FTP/TFTP/HTTP/HTTPS server-based central provisioning for mass deployments
- Provisioning and call server redundancy supported1
- QoS Support – IEEE 802.1p/Q tagging (VLAN), Layer 3 TOS, and DHCP
- VLAN - CDP, DHCP VLAN discovery, LLDP-MED for VLAN discovery
- Network address translation support for static configuration and “keep-alive” SIP signalling - RTCP and RTP support
- Event logging
- Syslog
- Hardware diagnostics
- Status and statistics reporting
- IPv4
- TCP
- UDP
- DNS-SRV
Security
- 802.1X authentication and EAPOL media encryption via SRTP
- Transport layer security
- Encrypted configuration files
- Digest authentication
- Password login
- Support for URL syntax with password for boot server address
- HTTPS secure provisioning
- Support for signed software executables
Power
- Built-in auto sensing IEEE 802.3af Power over Ethernet (Class 2)
- External Universal AC adapter (optional), 48VDC 0.3A
Approvals
- FCC Part 15 (CFR 47) Class B
- ICES-003 Class B
- EN55022 Class B
- CISPR22 Class B
- VCCI Class B
- EN55024
- EN61000-3-2; EN61000-3-3
- NZ Telepermit
- Korea KC3
- UAE TRA4
- Russia CU4
- Brazil ANATEL4
- Australia RCMOHS compliant
- RoHS compliant
Safety
- UL 60950-1
- CE Mark
- CAN/CSA C22.2 No 60950-1
- EN 60950-1
- IEC 60950-1
- AS/NZS 60950-1
- ICASA (add)
- CITC
Operating conditions
- Temperature: 0 to 40°C (+32 to 104°F)
- Relative Humidity: 5% to 95%, noncondensing
Storage Temperature
- -40 to +70°C (-40 to +160°F)
Polycom VVX 300 comes with:
- VVX 300 console
- Handset with handset cord
- Network (LAN) Cable - CAT-5E
- Quick Start Guide
- A ferrite clamp is included in the box
- Open Source OFFER is included in the box
Size
- 7.5 x 6 x 7 in (19 x 15 x 18 cm) (W x H x D)
Weight
- Unit weight: 2.0 lbs (0.9 kg)
Unit box dimensions
- 11.4 x 7.9 x 3.5 in (29 x 20 x 9 cm)
- 3.1 lbs (1.4 kg)
Understanding Our Returns and Refunds Policy
Easy Returns for Your Convenience
At our company, we believe that shopping should be hassle-free. This is why we have made our returns and refunds process as easy as possible. If you receive a product that doesn’t meet your expectations or is defective, you can return it within 30 days for a full refund. Our team is always here to assist you, so you don’t have to worry about complicated steps when returning an item.
Refund Process Made Simple
Once we receive your returned item, we initiate the refund process immediately. Typically, refunds are processed within 5-7 business days. However, there might be variations due to your bank's policies. We understand that getting your money back promptly is essential, which is why we prioritize quick refunds. Because of this efficiency, customers can trust that their satisfaction is our highest priority.
Customer Support for Returns and Refunds
If you have questions about our returns and refunds, our customer support team is always ready to help. You can reach out via email or phone for assistance with your return. We want you to feel confident when making a purchase, and knowing that we value customer support makes the process smoother. So, don’t hesitate to contact us if you need clarification or help!