Sangoma PBXact UC25 Phone System - 25 users
Sangoma PBXact UC25 Phone System - 25 users
The Sangoma PBXact UC25 Phone System is Sangoma's smallest on-premise based appliance built specifically for small businesses looking to seamlessly integrate IP phones and VoIP trunks. The PBXact UC25 offers a wide range of advanced features, which aims to improve employee collaboration and productivity.
Sangoma PBXact UC25 Key Features
- Ideal for Small Office Deployments
- Supports 25 Extensions / Users & 15 Simultaneous Calls
- Built-in Auto-provisioning with Sangoma IP Phones (Including 3rd Party Options)
- Management Ports: 1x Serial Console (RJ45) & 3x USB
- Network Ports: 4x GB Ethernet & 1x VGA
Included Sangoma Modules
- All PBXact appliances includes the follow enhanced modules:
- Call Recording Reports
- Class of Service
- Conference Pro
- Extension Routing
- Fax Pro
- Park Pro
- Page Pro
- SysAdmin Pro
- Voicemail Notify
- Voicemail Reports
- XMPP Pro
General
- Unlimited auto-attendant / IVR
- Flexible time-based call routing
- Class of Service
- User management and group creation
- Fax Pro – unlimited inbound / outbound fax-to-email
- Hunt / Ring groups with pre-call announcement
- Music-on-hold
- Voicemail-to-email
- Voicemail blasting
- Directory
- Customisable announcements
- Built-in multi-language IVR, voicemail and announcements
- Multi-language admin GUI and end user device support (UCP and IP phones)
- Calling queues (ACD/IVR)
- Built-in calendar used for call-based routing (Holiday and office hours routing)
- Enhanced timezone support
- Call Recording Reports
- Call logging interface
- Secure communications (SRTP/ TLS)
Call Features
- Unlimited conference bridge & control
- Follow me / Find me calling
- HotDesking
- Intercom
- Enhanced Paging (Page Pro): Valet style, scheduled with custom recording
- Call Parking / Call Pickup
- Caller-ID
- Do-not-disturb
- Call Forward
- Call Waiting
- Call History and CDR
- Speed Dial
- Caller Blacklist
- Multi-parking lot (Park Pro)
Unified Communications
- End User Control Panel (Dashboard):
- Conference rooms
- Voicemail control
- WebRTC phone with chat
- IP Phone programmable button customisation (EPM for UCP)
- Fax dashboard
- Call forwarding, call-waiting, DND and follow-me control
- Presence
- Zulu UC Desktop Integration
- Desktop softphone (Windows & Mac): call, team chat, fax, SMS, presence
- Click-to-Call from browser, email client and CRM
- Screen-Pop for helpdesk and CRM
- Mobile Client
- iOS/Android Support
- Presence Control
- CRM Integration
- SugarCRM, SuiteCRM, SalesForce, Zoho
- Click-to-call, call history, call recording, screen-pop
Telephone Features
- Built-in Auto-Provisioning with redirect service (Included with Sangoma IP Phones)
- EndPoint Manager – centralised tool for IP phone provisioning for customisation and configuration (Included with Sangoma IP Phones)
Call-Center Features (Built-in)
- Call Queuing (ACD)
- Advanced Ring Strategies
- Caller Announcement
- Agent wrap-up time
- Max- Queue callers
- CRM Integration
- Call Recording
Licensed Add-ons (Additional Fee)
- XactView Wallboard – user status view and call control
- Queue – call center statistics, barging, call-override, advanced call-center reporting
- EndPoint Manager for non-Sangoma Phones
- Professional greetings
- Web Call-back
- Outbound campaign (Call-center feature)
- Appointment Reminder
- Outbound Call Limiting
- Hotel Property Management
Protocol and PSTN Support
- SIP V1/V2, IAX2
- ISDN PRI (T1/E1), Analog, BRI with telephony cards (Sold as option)
Codec Support
- Software: ulaw, alaw, gsm, g.722, g.726, slin, ilbc and g.729
Hardware
- 4x GB Ethernet ports
- 1x VGA
- 3x USB ports
- 1x serial console (RJ45)
- Unit dimensions: 127 x 127 x 50mm (WxDxH)
- Unit weight: 0.68kgs (1.5lbs)
- External universal AC/DC power brick
Sangoma PBXact UC25 Phone System - 25 users
The Sangoma PBXact UC25 Phone System is Sangoma's smallest on-premise based appliance built specifically for small businesses looking to seamlessly integrate IP phones and VoIP trunks. The PBXact UC25 offers a wide range of advanced features, which aims to improve employee collaboration and productivity.
Sangoma PBXact UC25 Key Features
- Ideal for Small Office Deployments
- Supports 25 Extensions / Users & 15 Simultaneous Calls
- Built-in Auto-provisioning with Sangoma IP Phones (Including 3rd Party Options)
- Management Ports: 1x Serial Console (RJ45) & 3x USB
- Network Ports: 4x GB Ethernet & 1x VGA
Included Sangoma Modules
- All PBXact appliances includes the follow enhanced modules:
- Call Recording Reports
- Class of Service
- Conference Pro
- Extension Routing
- Fax Pro
- Park Pro
- Page Pro
- SysAdmin Pro
- Voicemail Notify
- Voicemail Reports
- XMPP Pro
General
- Unlimited auto-attendant / IVR
- Flexible time-based call routing
- Class of Service
- User management and group creation
- Fax Pro – unlimited inbound / outbound fax-to-email
- Hunt / Ring groups with pre-call announcement
- Music-on-hold
- Voicemail-to-email
- Voicemail blasting
- Directory
- Customisable announcements
- Built-in multi-language IVR, voicemail and announcements
- Multi-language admin GUI and end user device support (UCP and IP phones)
- Calling queues (ACD/IVR)
- Built-in calendar used for call-based routing (Holiday and office hours routing)
- Enhanced timezone support
- Call Recording Reports
- Call logging interface
- Secure communications (SRTP/ TLS)
Call Features
- Unlimited conference bridge & control
- Follow me / Find me calling
- HotDesking
- Intercom
- Enhanced Paging (Page Pro): Valet style, scheduled with custom recording
- Call Parking / Call Pickup
- Caller-ID
- Do-not-disturb
- Call Forward
- Call Waiting
- Call History and CDR
- Speed Dial
- Caller Blacklist
- Multi-parking lot (Park Pro)
Unified Communications
- End User Control Panel (Dashboard):
- Conference rooms
- Voicemail control
- WebRTC phone with chat
- IP Phone programmable button customisation (EPM for UCP)
- Fax dashboard
- Call forwarding, call-waiting, DND and follow-me control
- Presence
- Zulu UC Desktop Integration
- Desktop softphone (Windows & Mac): call, team chat, fax, SMS, presence
- Click-to-Call from browser, email client and CRM
- Screen-Pop for helpdesk and CRM
- Mobile Client
- iOS/Android Support
- Presence Control
- CRM Integration
- SugarCRM, SuiteCRM, SalesForce, Zoho
- Click-to-call, call history, call recording, screen-pop
Telephone Features
- Built-in Auto-Provisioning with redirect service (Included with Sangoma IP Phones)
- EndPoint Manager – centralised tool for IP phone provisioning for customisation and configuration (Included with Sangoma IP Phones)
Call-Center Features (Built-in)
- Call Queuing (ACD)
- Advanced Ring Strategies
- Caller Announcement
- Agent wrap-up time
- Max- Queue callers
- CRM Integration
- Call Recording
Licensed Add-ons (Additional Fee)
- XactView Wallboard – user status view and call control
- Queue – call center statistics, barging, call-override, advanced call-center reporting
- EndPoint Manager for non-Sangoma Phones
- Professional greetings
- Web Call-back
- Outbound campaign (Call-center feature)
- Appointment Reminder
- Outbound Call Limiting
- Hotel Property Management
Protocol and PSTN Support
- SIP V1/V2, IAX2
- ISDN PRI (T1/E1), Analog, BRI with telephony cards (Sold as option)
Codec Support
- Software: ulaw, alaw, gsm, g.722, g.726, slin, ilbc and g.729
Hardware
- 4x GB Ethernet ports
- 1x VGA
- 3x USB ports
- 1x serial console (RJ45)
- Unit dimensions: 127 x 127 x 50mm (WxDxH)
- Unit weight: 0.68kgs (1.5lbs)
- External universal AC/DC power brick
Understanding Our Returns and Refunds Policy
Easy Returns for Your Convenience
At our company, we believe that shopping should be hassle-free. This is why we have made our returns and refunds process as easy as possible. If you receive a product that doesn’t meet your expectations or is defective, you can return it within 30 days for a full refund. Our team is always here to assist you, so you don’t have to worry about complicated steps when returning an item.
Refund Process Made Simple
Once we receive your returned item, we initiate the refund process immediately. Typically, refunds are processed within 5-7 business days. However, there might be variations due to your bank's policies. We understand that getting your money back promptly is essential, which is why we prioritize quick refunds. Because of this efficiency, customers can trust that their satisfaction is our highest priority.
Customer Support for Returns and Refunds
If you have questions about our returns and refunds, our customer support team is always ready to help. You can reach out via email or phone for assistance with your return. We want you to feel confident when making a purchase, and knowing that we value customer support makes the process smoother. So, don’t hesitate to contact us if you need clarification or help!
